Contact support
For app issues, include your Android version, BudgetCare version and steps to reproduce the problem. Do not attach bank statements unless we specifically request a redacted sample.
Support email:
info.technologies.amt@gmail.com
BudgetCare support
How can we help?
Find answers to common BudgetCare questions or contact AMT Technologies directly.
Account deletion
Delete inside BudgetCare or request deletion through the public process if you no longer have access to the app.
Deletion instructionsCommon questions
Quick answers
Where is my budgeting data stored?
Expenses, budgets, income sources, categories and imported transaction records are stored in a local database on your device. Signing in does not create a cloud backup of this financial ledger.
Why does BudgetCare require sign-in?
Authentication establishes an account identity and separates local data when different people use the same device. Firebase Authentication supports Google and email/password sign-in.
Which statement files can I import?
BudgetCare accepts its standard five-column Excel/CSV format and recognises selected Indian bank and payment-app PDF layouts. Unsupported or uncertain records are not silently accepted; they are rejected or sent to Review.
Will deleting and reinstalling restore my expenses?
No. BudgetCare does not currently provide cloud backup of the financial database. Export reports you need before uninstalling, clearing app storage or deleting your account.
How do I cancel a subscription?
Open Google Play → profile picture → Payments & subscriptions → Subscriptions → BudgetCare → Cancel subscription. Deleting your account or uninstalling the app does not automatically cancel billing.
Why is a transaction sent to Review?
Review is used when an imported record has an uncertain category, merchant, date, amount or transaction nature. Correcting a merchant category can teach BudgetCare how to handle similar records later.
How should I report a parsing problem safely?
Describe the bank/app, file type and incorrect result first. If a sample is needed, redact account numbers, addresses, balances and unrelated transactions before sending it.